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Personal Data Protection Law

KAYA YACHTING - SCIROCCO TRAVEL AGENCY PERSONAL DATA PROTECTION LAW (KVKK) INFORMATION TEXT

Data Controller:

Kaya Yachting - Scirocco Travel Agency (full title and contact details are given below) is the data controller for your personal data.

Title: Kaya Yachting - Scirocco Travel Agency

Address: Fethiye Head Office - Yacht Harbor Fevzi Çakmak Cad. Körfez Apt. No:21 48300 Fethiye - Mugla

Tax Office Fethiye V.D

Tax Number 770 007 0550

TURSAB Document No: 4208

Telephone Number: 0 252 612 59 21

E-mail Address: ofis@kayayachting.com.tr

Data Processing Purposes:

As Kaya Yachting - Scirocco Travel Agency, in accordance with the provisions of the Law No. 6698 on the Protection of Personal Data ("KVKK") and the relevant legislation, we process the personal data of our customers, website visitors and other relevant persons who benefit from our services for the following purposes:

  • Service Delivery and Contract Management: Processing your yacht charter requests, managing your reservations, executing contracts, processing your payments and completing the charter process.
  • Customer Service: Answering your questions, processing your requests, providing support and communicating effectively with you.
  • Website Management and Optimization: Ensuring the functionality of our website, improving user experience, analyzing website traffic and optimizing our website.
  • Marketing and Promotion: To provide you with information about our services, campaigns and special offers that may be of interest to you (with your express consent). Managing your newsletter subscription.
  • Legal Obligations: To comply with legal regulations, to meet the demands of the competent authorities and to carry out legal processes.
  • Security and Fraud Prevention: To ensure the security of our website and services and to prevent fraud and other illegal activities.
  • Statistical Analysis and Reporting: Using anonymous or anonymized data to analyze our services and customer satisfaction.
  • Communication Activities: Measuring customer satisfaction, receiving your feedback and managing our communication processes.
  • Management of Operational Processes: Organizing our internal workings, planning and increasing efficiency.

Categories of Personal Data Processed:

The categories of personal data we process in line with the above-mentioned purposes are as follows:

  • Identity Information: Your name, surname, passport/ID number.
  • Contact Information: Your e-mail address, phone number, address.
  • Travel Preferences and Information: Preferred boat type, charter dates, route preferences, number of guests.
  • Payment Information: Your credit card details, bank account details (for payment transactions).
  • Website Usage Data: Your IP address, browser type, pages you visit, time spent on our website, cookies.
  • Marketing and Communication Preferences: Newsletter subscription, marketing communications preferences.
  • Customer Service Communications: Records of your written or verbal communication with our customer service.
  • Location Data (With Your Explicit Consent): Your location information through our mobile applications or certain services (only with your explicit consent).

Personal Data Collection Methods:

We collect your personal data by the following methods:

  • Directly from You: When you share directly with us by filling in forms on our website, via email, phone or other communication channels.
  • Through Your Use of Our Website: Automatically through cookies and similar technologies when you visit our website.
  • Through Third Parties (in Limited Circumstances): Through third parties such as our business partners, travel agents or payment processors (only where necessary and with your express consent or where there is a legal basis).

Legal Grounds for Personal Data:

We process your personal data based on the following legal grounds specified in Articles 5 and 6 of the LPPD:

  • Explicit Consent: In particular for marketing communications, certain cookies and other data processing activities that require explicit consent.
  • Establishment or Execution of the Contract: Processing of your personal data directly related to the establishment and execution of the yacht charter contract.
  • Fulfillment of the Legal Obligation of the Data Controller: In order to fulfill our obligations arising from legal regulations (for example, invoicing, record keeping).
  • Legitimate Interests of the Data Controller, Provided that the Fundamental Rights and Freedoms of the Data Subject are not harmed: In line with our legitimate interests such as ensuring the security of our website, improving our services, preventing fraud and conducting statistical analyzes.
  • Data Processing is Mandatory for the Establishment, Exercise or Protection of a Right: To defend our rights in legal proceedings or possible disputes.
  • Publicization by the Data Subject Him/herself: In case the data subject makes his/her personal data public.
  • When Data Processing is Mandatory to Protect the Life or Physical Integrity of the Data Subject or Another Person Who Cannot Disclose His/her Consent Due to Actual Impossibility: In case of emergency or in case of danger to life.

Transfer of Personal Data:

We may transfer your personal data to the following recipient groups in accordance with the conditions specified in Articles 8 and 9 of the KVKK for the purposes stated above:

  • Our Business Partners: Travel agencies, marina operators and other business partners we work with to manage your reservations, provide our services and carry out operational processes.
  • Our Service Providers: Our third-party service providers who provide us with support such as website hosting, data analytics, payment processing, email delivery and customer service.
  • Legal Authorities: To fulfill our legal obligations or in line with the requests of competent authorities (courts, police departments, etc.).
  • Our Legal Advisors and Auditors: To carry out legal processes and comply with legal requirements.
  • Recipients Abroad (By Taking Necessary Security Measures within the Framework of Article 9 of KVKK): In line with the provision of our services or legal requirements.

Rights of the Data Subject (Article 11 of KVKK):

Pursuant to Article 11 of the LPPD, as a data subject, you have the following rights:

  • Learn whether your personal data is being processed.
  • Request information if your personal data has been processed.
  • To learn the purpose of processing your personal data and whether they are used in accordance with their purpose.
  • To know the third parties to whom your personal data is transferred domestically or abroad.
  • To request correction of your personal data in case of incomplete or incorrect processing.
  • To request the deletion or destruction of your personal data within the framework of the conditions stipulated in Article 7 of the KVKK.
  • To request notification of the transactions made pursuant to subparagraphs (d) and (e) to third parties to whom your personal data have been transferred.
  • Object to the occurrence of a result against you by analyzing your processed data exclusively through automated systems.
  • To request compensation for damages in case you suffer damage due to unlawful processing of your personal data.

Ways to Exercise Your Rights:

You can contact us by the following methods to exercise your rights set out above:

  • Written Application: You can apply in writing to our address below with the documents certifying your identity:
    Kaya Yachting - Scirocco Travel Agency Fethiye Head Office   - Yacht Harbor Fevzi Çakmak Cad. Körfez Apt. No:21 48300 Fethiye - Mugla
  • Registered Electronic Mail (KEP) Address: You can apply by sending an e-mail to our KEP address below with your secure electronic signature:
    [Kaya Yachting KEP Address to be added]
  • Other Methods Specified in the Communiqué on the Procedures and Principles of Application to the Data Controller: You can submit your application by other methods specified in the Communiqué.

Your applications will be evaluated and you will be informed as soon as possible and within 30 (thirty) days at the latest.

Retention Period of Personal Data:

We store your personal data for the period required for our processing purposes and taking into account the legal retention periods specified in the relevant legislation. Upon expiration of the retention period, your personal data will be deleted, destroyed or anonymized.

Cookie Policy:

Cookies are used on our website. For detailed information about cookies, please review our Cookie Policy at [Cookie Policy Link].

Changes:

This KVKK Information Text may be updated from time to time in line with legal regulations or changes in our business processes. The updated text will be valid as of the date it is published on our website. Therefore, we recommend that you check this text regularly.

Communication:

You can contact us via our contact information below for any questions, comments and requests regarding the processing of your personal data:

Kaya Yachting - Scirocco Travel Agency

Address Fethiye Head Office   - Yacht Harbor Fevzi Çakmak Cad. Körfez Apt. No:21 48300 Fethiye - Mugla

Telephone Number: 0 252 612 59 21

E-mail Address: ofis@kayayachting.com.tr

This Privacy Policy is effective on [Current Date].